About MyCanada
MyCanada is a sovereign, AI‑powered support platform that helps Canadians—especially newcomers, families, seniors, and people facing barriers—navigate public programs and services with clarity and confidence. All information is sourced from official Canadian authorities, and the experience is designed to be inclusive, accessible, and multilingual.
Official Canadian sources only
MyCanada relies exclusively on official Canadian sources: federal departments and agencies (e.g., Canada.ca, Service Canada, IRCC, CRA), provincial/territorial ministries, municipal governments, and recognized public organizations. The platform does not invent content and avoids non‑official sources. Where appropriate, we provide direct links to the relevant government pages.
Sovereign AI infrastructure (Canada)
MyCanada operates entirely on Canadian infrastructure. AI models and data processing are hosted and governed under Canadian jurisdiction, without reliance on foreign APIs. This enables full data residency in Canada and alignment with Canadian oversight and audit requirements.
Privacy, security, and compliance
We align with Canadian privacy legislation and cybersecurity guidance (e.g., PIPEDA, the Privacy Act, and CCCS best practices). Sensitive personal information is not stored, and data is handled securely within Canada. Deployments can be configured to meet departmental requirements for auditability, retention, and data residency.
Accessibility and multilingual support
The platform follows WCAG‑informed practices and includes built‑in accessibility options for readability, contrast, reduced motion, and more. Interfaces are available in English, French, and newcomer languages (e.g., Farsi, Arabic, Mandarin), with ongoing expansion.
Our mission
To provide a trusted, inclusive, and Canadian‑governed digital gateway to public services—helping people access the benefits, rights, and supports they are entitled to, with transparency, privacy, and security guaranteed.
Last updated: September 2025